Cox download speed test12/1/2023 ![]() Twitter: Facebook: Internet is good but not great.How can I contact Cox Internet customer service? The contact information for some of the most common ISPs is included.Īnother way to contact Cox Internet customer service is by heading to the Cox Communications customer service portal, which includes live chat, telephone, or in-store service options to answer any questions about your plan. You can also read about how best to engage with internet customer service specialists. With a rating of 61, we have to admit that Cox’s score declined by 2 points.įor tips on how to best deal with lousy internet customer service, check out our guide to calling your ISP's customer service, which has helpful information on finding what you need before getting on the phone. No, it doesn’t sound like the best, but unfortunately, this is normal for internet and TV providers. The American Customer Satisfaction Index (ACSI) collects feedback from thousands of customers, and we’ll start by saying that the average ACSI score among all internet providers was 64 out of 100. Instead, we recommend setting up Quality of Service (QoS) and prioritization features on your router so your computer or specific games take priority when it comes to doling out bandwidth. Less lag is a big deal for gamers, but we're not sure it's worth the additional cost. The ARRIS Surfboard is compatible with every Cox plan, even its ultra-fast Gigabit package.Īs for the Elite Gamer software, a Cox representative said it should reduce game lag by bypassing unnecessary points in your data's journey. And if you need a recommendation, we give a big thumbs up to the ARRIS Surfboard SB8200. Free upgraded equipment every three yearsīut if you’d like to dodge that modem rental fee, you should check the list of Cox-compatible modems before you buy.Advanced security: Delivers personalized protection for all of your connected devices.Elite Gamer software: Included with Panoramic Wi-Fi Gateway, $4.99/month extra for additional connections.Panoramic Wi-Fi Gateway modem/router rental fee: $13.00/month.Vudu recommends 1-2 Mbps for SD streaming, 4.5-9 Mbps for HDX videos, and 11 Mbps or higher for UHD content.Cox lets you rent its Panoramic Wi-Fi Gateway modem and internet booster for $13 per month, and it comes with a few perks. Vudu: The Vudu Tech Support page is home to all their tech-related troubleshooting information.5 Mbps is recommended for streaming HD content, while 25 Mbps is suggested for 4K UHD content. Disney+: The Disney+ Help Center provides self-help documents.They suggest you test your internet speed with a third-party speed test to make sure you're getting the minimum download bandwidth of 5 Mbps they recommend for a buffer-free streaming experience (50+ Mbps is recommended for 4K). ![]() HBO: The HBO Help Center should help clear up any major problems.Amazon recommends at least 15 Mbps for 4K and Ultra HD streaming, and 10 Mbps for problem-free HD streaming. Amazon Prime Video: See the Troubleshooting section on Amazon's site for help when issues related to Prime Video titles or live streams.Hulu suggests 16 Mbps for 4K content, 8 Mbps for live streams, and 3 Mbps for the Hulu streaming library. Hulu: The General Troubleshooting Guide for Hulu Supported Devices should help solve why you might have a slow Hulu connection.Apple recommends a minimum speed of 25 Mbps for 4K streaming. Apple TV: While there's no built-in internet speed test available on Apple TV devices, Apple does offer extensive Apple playback performance troubleshooting via their help page.If you're having trouble, it's possible to set the bandwidth Netflix uses in your account settings. Netflix's Internet Connection Speed Recommendations page suggests 5 Mbps for HD (1080p) streaming and 15 Mbps for 4K (2160p) streaming. Netflix: Check out the Netflix ISP Speed Index report to see what to expect speed-wise, on average, from the various internet service providers around the world, or use to test your Netflix speed right now. ![]()
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